Our web based Booth Management system is
available to all of our customers at no extra
charge. The system automatically detects all
origins telephone calls are being made from at
your Call Shop and offers you a seperate web
page for each origin of telephone call. The
web site can be accessed at Call Shop -
click here You can log on to the site using your
existing MAXATEL Phone Account Number and
Password. If you do not have a MAXATEL Phone
Account, you can
sign
up on our site.
Using The Call Shop
When you log onto the Call Shop software
pages, you should see a list of telephone call
origins ( Booths) that have made phone calls
over the last three hours. You can return to
this page at any time by clicking the Booths
Link at the top of all pages. Every page on
the site also displays a list of currently
detected phone call origins in a box on the
left of the page. When you click on a Booth's
link, you will reach a Booth page.
The Call Shop Page Has
Two Main Sections
The top section
here
shows the call that is
currently in progress. In this example, a call
to U.S.A. has been in progress for nearly 16
minutes. The bottom section shows the calls
that have been completed from the Booth. The
final column shows the charges to your
customer for the completed calls.
These charges are calculated according to the
configuration settings described later. The
total charge for the unpaid calls (NOT
including the call in progress) is shown in
the green box. In this example, the amount due
so far from the customer is $2.81, but this
will increase when the U.S.A. call has been
completed.
Once the customer has paid you can
press the large button at the bottom of the
page. This clears the list of calls and resets
the balance to $0.00. If you have a fixed
public IP address, you can also operate the biller in the Pre-Payment Mode. In this mode
you may take a deposit from a customer before
they start calling, also they are allowed to
call to the value of their deposit. Once they
have finished calling, the page will show you
the total balance that should be returned to
the customer.
Cash Flow Reports at
Call Shop
If you log on to the system as an
Administrator, reports are available to help
you reconcile your cash payments at the end of
each day. Click on a date to see a summary of
the call costs and customer charges for each
phone call (Booth) that has been made to you.
An example are shown
here.
Configuring The Call Shop
Software
The call shop
management software is self configuring.
The system should automatically detect
the booths in your call shop without any
configuration on your part or yours.
Optionally, there are areas you can configure,
see more
here.